Question 1

What happens at the Meet & Greet? 👋

Accepted Answer

This is our time to connect and make sure everyone involved feels safe and comfortable with upcoming plans. We'll be going over everything I will be responsible for such as:
 • Food & Water dish location
 • Extra food location
 • Meal prep instructions
 • Medical concerns / instructions, allergies, and fears
 • Favorite toys / treats
 • Plant watering instructions
 • Mailbox instructions
 • Setting up house entry / security
 • Going over your pet’s usual routine
 • Any other details concerning upcoming services

Question 2

How experienced are you with animals? 💖

Accepted Answer

I've been in the pet care line of work for many years. I began in local boarding facilities where I learned walking, handling, feeding, and lead group play.  I studied with trainers and earned certifications with TheDogGurus website to understand body language, reduce dog stress, and safely managing dog playgroups.  I later began house sitting for friends and family, followed by gaining popularity via dog walking apps. I'm very proud of how far I've come and confident that I can provide quality trustworthy care for you :)

Question 3

Can you give my dog medications? 💊

Accepted Answer

I am experienced and comfortable administering topical + oral medication, pills, insulin and more. Please be sure to review these needs with me beforehand during Bookings + Meet&Greets

Question 4

I am nervous about leaving my pet, what can I do? 🤔

Accepted Answer

I know how stressful it can be to leave your pet at home all day while you work, or leaving them for a couple days/weeks when you go on a trip. Often times, your companions are more comfortable in their home than at a noisy, busy kennel- where they wont receive the same kind of one-on-one care. My top priority is making sure you AND your pets feel happy and feel safe. You can feel comfortable knowing you can always reach me anytime while you're away from home and check-in with us.
If you'd like to be contacted more frequently or are interested in a video-chats- we can certainly do that 💕

Question 5

I am expecting visitors and have home security setup throughout my home, should I let you know? 🔒

Accepted Answer

Yes,  please let me know if someone will be in the house during the visits. Camera's and home security is always encouraged and appreciated for the safety and comfort of us all, and should be noted before visits begin.

Question 6

How far in advance should I book? 📅

Accepted Answer

It's always a great idea to book early to ensure you'll have coverage for the dates you'll need, always expect to safely book 1+ month ahead especially for upcoming holidays as those dates fill quickly. To provide proper care, I choose to do 1 house sitting at a time. This is something I do full-time, so please be absolutely sure you will be just as dedicated to your future bookings as I will 😉

Question 7

The dates that I need to book are listed as "unavailable", what should I do? 💬

Accepted Answer

Dates may potentially be flexible, so please contact me on the details of the booking dates you are requesting and I will certainly do the best I can to provide availability if possible.

Question 8

What if my trip runs long or my flight is delayed? ✈

Accepted Answer

If you need extended care- there is no extra charge for continuing an ongoing booking. Please keep in contact so that your invoice can be updated to include the additional days and I will make sure your pets receive coverage for those days.

Question 9

What are the benefits of hiring a dog walker? 🐕

Accepted Answer

A professional dog walk will be an activity your dog is excited for!  He/she will get the much-needed opportunity to expend excess energy and enjoy just being a dog. They can stay consistent with their training, practice makes perfect! +they'll appreciate another scheduled potty-break
Additionally- If you will be way from home, a professional pet sitter takes the necessary precautions to keep your home safe, including turning lights on/off, bringing in the mail, taking out the trash, keeping things clean, and most importantly ensuring your pet is happy and healthy!

Question 10

What is the range of this service? 🚗

Accepted Answer

Typically, this service is for friends that live within a 15 mile radius of my location. However, If you require house sitting for an extended amount of days, I will accommodate travel to you 😉

Question 11

What is your cancellation policy? ✖

Accepted Answer

If you need to cancel a visit within less than 24 hours prior, please contact ASAP. You will get an email notification when your visit has been canceled. Refunds are decided per service and based on a 12 hour period. Typically, If I am on the way to your visit or already at your home, no credit will be issued. Please refer to the Terms of service (https://www.dericksdogs.com/about-5)for more information.

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